Privacy policy
Last updated: May 8, 2026
Ruach Luxe Hair Collections operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ruach Luxe Hair Collections is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
We may collect or process the following categories of personal information:
• Contact details including your name, billing address, shipping address, phone number, and email address
• Financial information including payment card information, transaction details, and payment confirmations
• Account information including usernames, passwords, preferences, and settings
• Transaction information including items viewed, added to cart, purchased, exchanged, or returned
• Communications with us including customer support inquiries
• Device information including browser type, IP address, and device identifiers
• Usage information regarding interactions with our Services and website
PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, communicate with us, or otherwise provide information
• Automatically through cookies and similar technologies when using our website
• From our service providers and payment processors
• From marketing and business partners
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• Process and fulfill orders
• Provide customer support
• Improve your shopping experience
• Process payments and shipping
• Send updates regarding your orders
• Personalize product recommendations
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails, text messages, or marketing communications
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information:
• With Shopify and trusted service providers for payment processing, shipping, fulfillment, analytics, and website management
• With marketing partners to provide advertising and promotional services
• When legally required to comply with laws or legal processes
• To protect our business, customers, and Services
• During business transactions such as mergers or restructuring
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to you.
Shopify may collect and process personal information to provide and improve its services. Information submitted through our website may be transmitted to Shopify and third-party service providers located in various countries.
To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com/en
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of third-party websites.
CHILDREN’S PRIVACY
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.
SECURITY AND RETENTION
We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information as long as necessary to:
• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding your personal information, including:
• Right to access your information
• Right to request deletion
• Right to correct inaccurate information
• Right to data portability
• Right to opt out of targeted advertising or marketing communications
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
COMPLAINTS
If you have concerns regarding how your personal information is handled, please contact us using the information below.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside of your country of residence.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, operational requirements, or legal obligations.
Any updates will be posted on this page with the revised effective date.
CONTACT
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Thank you for trusting Ruach Luxe Hair Collections.
Luxury in every strand. Confidence in every install.